Last Updated: 11/29/24
MinerVault ("we," "our," or "us") is committed to protecting your privacy and ensuring that your personal data is handled safely and securely. This Privacy Policy explains how we collect, use, and safeguard your information when you use the MinerVault platform ("Platform"). By using our services, you consent to the data practices described in this Privacy Policy.
1. Information We Collect
We collect several types of information to provide and improve our services, including:
- Personal Information: When you register for an account, we may collect personal information such as your name, email address, phone number, and other details required to create and manage your account.
- Payment Information: We collect payment information, such as your billing address, payment method, and transaction history, to process your payments for mining services.
- Usage Data: We may collect non-personally identifiable data about your use of the Platform, such as IP address, browser type, device type, referral sources, pages visited, and timestamps of your activities.
- Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to enhance your experience on our Platform, track usage patterns, and improve our services. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for several purposes, including:
- Account Management: To create and manage your account, communicate with you, and provide customer support.
- Service Delivery: To provide our cloud mining services, process transactions, and track your mining performance.
- Payment Processing: To process payments, verify financial transactions, and prevent fraud.
- Improvement of Services: To monitor and analyze the performance of the Platform, improve user experience, and develop new features.
- Marketing Communications: With your consent, we may send promotional emails about new features, services, or updates. You can opt-out of these communications at any time by clicking the unsubscribe link in the email.
3. Data Sharing and Disclosure
MinerVault does not sell, rent, or trade your personal information to third parties. However, we may share your information under the following circumstances:
- Service Providers: We may share your data with trusted third-party service providers who assist in operating the Platform, processing payments, and delivering services. These providers are obligated to protect your data and only use it for the purposes we define.
- Legal Requirements: We may disclose your information if required by law, to comply with legal processes, or to protect our rights, safety, or property, or the rights, safety, and property of others.
- Business Transfers: In the event of a merger, acquisition, or sale of MinerVault, your personal data may be transferred as part of the transaction. We will notify you of any change in ownership or use of your information.
4. Data Security
We take the security of your personal information seriously and use industry-standard security measures to protect it. These measures include encryption, secure data storage, and access controls to prevent unauthorized access, disclosure, alteration, or destruction of your data.
While we strive to use reasonable safeguards to protect your personal information, no system is 100% secure. We cannot guarantee the absolute security of your data, and you are responsible for securing your account credentials, such as your password and two-factor authentication (2FA) settings.
5. Your Rights and Choices
You have certain rights regarding your personal data, including:
- Access and Correction: You can access, update, or correct the personal information you have provided to us by logging into your account or contacting customer support.
- Data Retention: We retain your personal information for as long as your account is active or as needed to provide our services. You may request the deletion of your personal data by contacting us, subject to legal and contractual obligations.
- Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails at any time by clicking the unsubscribe link in the email. You can also contact us directly to request that we stop sending promotional communications.
- Cookie Preferences: You can manage or disable cookies through your browser settings, but doing so may affect certain functionalities of the Platform.
6. Third-Party Links
The Platform may contain links to third-party websites or services that are not operated by MinerVault. We are not responsible for the privacy practices or content of those third parties. We recommend reviewing the privacy policies of any third-party websites you visit.
7. International Data Transfers
MinerVault operates globally, and your information may be transferred and stored in servers located in different countries. By using our services, you consent to the transfer of your data to countries outside your home country, which may have different data protection laws.
8. Children's Privacy
Our Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete that information as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page with the new "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the Platform after any changes to this Privacy Policy constitutes your acceptance of the updated terms.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:
By using MinerVault’s services, you consent to the collection and use of your information as described in this Privacy Policy.
Note: As with any legal document, it’s a good idea to have your Privacy Policy reviewed by a legal professional to ensure compliance with applicable privacy laws, such as the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA), if applicable.
